IPstat is a multipurpose statistics system for web resources.

Using of the IPstat system will allow you to know, who, when, from where, for what and how often visits your site; will help you to find out what pages of your site are the most visited. The system will also help you to cut down effectless expenses on advertising.

No, working with IPstat requires only a browser.

If the code placed on your page returns a JavaScript error then it is necessary to check the correctness of the code installation. Please ask your webmaster to correctly install the code for IPstat statistics, or try to install it yourself:

• With the help of any FTP program download the pages of your website to your desktop computer.
• Open the page on which you plan to use the code in a simple text editor, for example, in the Notepad.
• Use the functions "copy into the buffer" and "insert from the buffer" to insert the IPstat code.
• Save the page.
• Repeat steps 2 and 3 for each page on which you wish to place the IPstat code.
• Again, with the help of the FTP program upload your pages back to the server.

Speed of loading of the IPstat counter depends on the speed of VISITOR's channel, i.e. on the speed of his provider's connection to the IPstat server.

Receiving the counter code is possible in the "site options", or during the addition of the new site to the system.

Changing appearance and colour of the counter is possible in the "site options".

It is necessary to place into the "mirror" pages the same counter code which is on the main site, and to add the new address of the "mirror" in the "adjustment" section.

Yes, it is normal. The report shows visitors who have made actions (clicking on a link reference, page reload etc.) within 1 minute.

Don't be scared. Step by step recall the sequence of your actions. Find out what exactly refuses to work. Inform us about all of this at support@ipstat.eu Don't forget to specify maximum of information about the problem as well as your login and URL of your site.

If you have forgotten the login name or the password use the "system of reminder of the login/password", or, as a last resort, contact our support service.

Paying for services isn't difficult at all. The system works on the pre-paid basis – in the same way as mobile communication pre-paid services (for example, VitaMax by Vodafone). You deposit any sum to your account in the system (it cannot be less than the minimum sum specified on the "payment" page) and every month the system deducts from your account the sum equal to the sum of IPstat service fees. All operations are displayed in the "payment" section.

You can pay for IPstat services by a bank (credit) card or by bank transfer.

We at our office do not accept payments by cash. To pay by cash you should choose bank transfer as a payment method. Fill the form and click the button "next". The system will automatically create a preliminary invoice and send you it by e-mail. You can print this information out and make the payment in any branch of the CIB Bank. In the field "note" do not forget to enter your e-mail address.

Our service can be paid by following credit cards: MasterCard, Visa, Visa Electron (for this type of card it is necessary to inquire in your bank about the possibility of payment by this card through the Internet).

Yes. For all sites which are in one account in the system you will get one personal account for payments. Accordingly, the invoice serves for replenishment of the balance for all sites in one account.

Services are provided in case of positive balance of your account. Probably, your money has not arrived yet to us.

When filling the form "account replenishment" in the "payment" section please specify that you wish to receive the original, and we will send you it by mail. Cost of sending will be deducted from your means.

The data is stored all the time during participation of the site in the system.

Statistics gathering will begin right after you place the IPstat code into your pages.

Probably you have placed the IPstat code on one page of your site only. For statistics gathering it is necessary to insert the code into all pages of the site.

You can write us an inquiry at support@ipstat.eu from your registered e-mail. In the mail please specify the following data:

• password
• registered e-mail address
• new e-mail address

Registration data will be changed.

In the user interface of the statistics there is no possibility to remove the site from the system. It is necessary to send a letter to us at support@ipstat.eu specifying your e-mail address, the password, and the URL of the site which needs to be removed.

Works on improvement and expansion are conducted constantly, watch news and announcements.

Please write us an e-mail at info@ipstat.eu

In the near future we will open the IPstat system in many countries of Europe. All news will be published on page www.ipstat.eu For now write to us at support@ipstat.eu and we will try to help you.